As we sit this evening in our beautiful new home, we could not help but reminisce on how everything worked out beautifully to bring us here.
We would like to take a moment and bring to your attention the outstanding work done by one of your team members, Melissa.
While this is certainly not the first time we have moved homes, it was the first time we encountered such outstanding level of professionalism.
With Melissa, the experience at each phase of the process was far superior. From the initial inspection, all the way to signing us up and the personal follow up to address all our queries thereafter.
All of Melisa's interactions with us, whether business-related or interpersonal, were accomplished with a noticeable degree of competence, humility, integrity and grace.
Both Farah and myself, would highly recommend Melissa from JRW for any residential real estate needs.
A few words to express my gratitude to you on the finalisation of the sale of my home property at 309 Waverley Road, Mount Waverley.
Ill health and treatment costs made it necessary for me to sell my property - We had to achieve this sale promptly.
With no experience in this very complex marketing operation, I visited the professionals in the area, and had some reservations in my conclusions. At the same moment, a trustworthy friend signalled to me that she had also done the rounds and had selected you. The sale of their property fulfilled their objective and they had only praise for you.
It’s at that point that I contacted you. The impression you made on me was extremely positive. I made the decision to go along with you and the details of your marketing plan in all details, including the objective in the best possible time.
The clarity of your plan, the targets and the investigation on the various contacts from interested parties gave a clear picture and progress towards the objective.
The costs involved for the marketing plan to widely reach all buyers were thorough and reasonable.
I was very impressed with the number of interested bidders who attended and raised the final hammer to exceed my price objective by a substantial amount.
During my career as a Ford Motor Company executive, responsible for our performance in areas of the Pacific and South East Asian regions, many of my close associates were Chinese and I learned to respect their counsel and shared achievements. In consideration of this experience, I made the decision to go along with your recommendations.
I would like to offer you my sincere congratulations for the results in our contract. Whenever I meet with people in need of your skills, I will be happy to recommend you as their port of call.
Sincere thanks and kind regards.
The reason for selling our home is simple - we are getting older and older!
We used to do gardening ourselves, but now after we both have retired we find this "weekly hobby" a little out of favour.
Why did we choose Kerry as our agent? A very good Australian friend of ours suggested that JRW is very good and very popular. Initially we had planned to contact at least 3 estate agents just to compare and to ring JRW first. But after his first visit we decided to just stick with Kerry. We like his warm and friendly personality and the most important, we think, was Kerry's openess and honesy. We think these combined "good points" have wiped out our fear of the popular belief that one has to shop around before one can find an honest estate agent!
Indeed, Kerry's warm personality and openness have helped us overcome these challenges.
He has followed through with what he said he would do as our agent. What impressed us most, perhaps, was Kerry's firm assurance of "you'll be right" had proven correct and had made our effort to sell our beloved house and home of almost 41 years ending happily.
Needless to say, we are very, very happy with the result we have achieved. Kerry has proven himrself to be a very good and experienced agent with very warm personality. Even though very brief in terms of the time of our contact between Vendor and Agent, we can assure you that our respect and warm friendship with Kerry will never fade away and we will not hesitate to recommend Kerry as a very good agent to our friends and family.
My wife Deirdre and I knew the time had come to downsize from our large family home of 35 years to a residence more approproate for our age.
We researched our options and finally found a unit we felt comfortable with as our next home. Then came the part we dreaded most - we must sell our home.
How much is it worth? How do we present it to achieve the best price? Who is the best agent to appoint etc.
We had proposals from serveral agents and were analyzing these when yet another agent knocked on our door. After a brief chat we invited them to give us a proposal too.
That is when we felt we finally had all out questions answered and a strategy for the sale of our home became clear.
The agents were Kerry Huang and Joyce Liu of JRW Property International. Our home was sold ahead of auction for a very good price. From the day we appointed JRW Property as out agents we were kept informed of progress continuously, if we had questions it was answered promptly, nothing was a problem for Kerry or Joyce.
Kerry and Joyce know their business very well and follow through on every detail. We have no hesitation in recommending them to anyone contemplating the sale of their property.